Privacy Policy

Phenium Inc. is committed to protecting your privacy. All user information contained within the forms you may use or build on the Phenium Site are governed by three documents:
  1. Privacy Policy;
  2. Terms of Service; and
  3. End User License Agreement.
Although Phenium owns the data storage, databases and the Phenium Site, you retain all rights to your data. We will not utilize your data in our databases to compete with you, market to your clients, advertise to, or contact them for any other means of profit.
We collect information about you in various ways when you use our Website. We collect Personal Information you provide to us. For example, we collect the e-mail addresses and certain personally identifiable information of those who communicate with us via e-mail or register with us to open an “Account”. We may collect your name, email address, company name, phone number and other information you provide us on our Website. We may also collect Personal Information during registration. Registration is optional. However, the certain features of the Website may be unavailable if you choose not to register.
We may also obtain information that you provided to our Mobile Applications and combine that with information we collect on our Website. For example we may collect any information that you upload to the application as part of any campaign, campaign objectives or mission set by you or your principal, employer or company and any associated location information and time stamped information.
When you visit our Website, some information is automatically collected. For example, when you visit our Website, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our Website are logged automatically. Phenium may also collect and analyze from visitors and users certain information regarding the use of the Phenium Website and services available therein. Information collected may include but is not limited to web site traffic volume, frequency of visits, type and time of transactions, type of browser and operating system, etc.
When you submit information, you may be transferring such information into the United States and you hereby consent to such transfer.
We may use personal and other information to:
  • Provide the services you’ve requested;
  • Espond to your comments and questions and provide customer service, including; services that display customized forms;
  • Deliver products and services you requested;
  • Perform auditing, research and analysis to operate and improve the Phenium’s Website and/or the Mobile Applications, other products and services;
  • Understand you and your preferences to enhance your experience and enjoyment using our Website, Mobile Applications, products, and services;
  • Track, collate, and analyze your use of the Website and/or Mobile Applications, and your progress in completing any campaigns, campaign objectives or missions;
  • Process and deliver contest entries and rewards;
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • Communicate with you about new contests, promotions, rewards, upcoming events, and other news about products and services offered by the Company and our selected partners;
  • Link or combine it with other personal information we get from third parties, to help understand your needs and provide you with better service;
  • Help diagnose technical problems, administer the Phenium Website, and improve the quality and types of services delivered; and
  • Provide non-identifying and aggregate usage and volume statistical information derived from the actions of our visitors and Account holders to third parties in order to demonstrate the value we deliver to users.
Our computer systems are currently based in the United States and other countries. Information may be processed and stored in the United States and other countries. As a user from outside the United States, by using the Phenium Site you agree to this privacy policy and you consent to the transfer of all such information to the United States and to the processing of that information as described in this privacy policy. As a user from the United States, by using the Site you agree to this privacy policy and you consent to the transfer of all such information to other countries and to the processing of that information as described in this privacy policy.
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use the Phenium Website. We use cookies to assist in delivering the service and to provide a positive and personalized user experience. In addition, we use cookies to see which areas and features are popular and to count visits to our Website. Our persistent and session ID cookies are used to identify unique visitors to our sites and to provide you with easy access to your files. If you have your browser set to reject cookies, your usage of the service and Phenium site is likely to be interrupted. Information using cookies is collected automatically.
We may collect information using web beacons. Web beacons are electronic images that may be used on our Website or in our emails. We use web beacons to deliver cookies, count visits, understand usage and to tell if an email has been opened and acted upon.
We may use local shared objects, also known as Flash cookies, to store your preferences such as volume control or to display content based upon what you view on our sites to personalize your visit. Third party partners provide certain features on our sites and display advertising based upon your web browsing activity using Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and way in which data is stored. Cookie management tools provided by your browser usually will not remove Flash cookies, but your browser tools may help you to manage Flash cookie privacy settings.
Phenium has implemented processes intended to protect user information and maintain security of data. Each Account holder is assigned a unique username and password, which is required to access their Account. It is each user’s responsibility to protect the security of his or her login information.
We have attempted to protect the Phenium’s servers by locating them in areas with security procedures, using of firewalls and implementing other generally available security technologies.These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data. However, no guarantees can be made that your information and data will be secure from intrusions and unauthorized release to third parties.
Phenium expressly disclaims any representation or warranty, whether express or implied, with respect to offering any definitive promise of security in connection with your information.
We may use third parties to assist us in processing your personal information, and we require that such third parties comply with our Privacy Policy and any other appropriate confidentiality and security measures.
The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following two circumstances:
  1. If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Service, or as otherwise required by law; or
  2. If Phenium is acquired by or merged with another company. In this event, Phenium will notify you before information about you is transferred and becomes subject to a different privacy policy.
We do not share your personal information with third parties other than as follows:
  • With your consent, for example, when you agree to our sharing your information with other third parties for their own marketing purposes subject to their separate privacy policies;
  • With your organization, in order to provide feedback about the organization’s operations and any related information;
  • With third party vendors, consultants and other service providers who work for us and need access to your information to do that work;
  • To comply with laws or to respond to lawful requests and legal process, to protect the rights and property of our agents, customers, members, and others including to enforce our agreements, policies and terms of service, or in an emergency to protect the personal safety of the Phenium, its customers, or any person;
  • In connection with or during negotiation of any merger, financing, acquisition, or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company.
We may also share aggregated anonymous or deidentified information.
When you use the Phenium Website, we make good faith efforts to provide you with access to your personal information and either to correct this data, if it is inaccurate, or to delete such data at your request, if it is not otherwise required to be retained by law or for legitimate business purposes. You may update your Account information by logging into your Account. When requests come to Phenium with regard to personal information, we ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your Accounts or our ongoing business relations. You may also send requests about your contact preferences and changes to your information including requests to opt-out of sharing your personal information with third parties by emailing info@Phenium.com.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.
Your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. We adhere to and have certified our compliance with the Safe Harbor Privacy Principles, including notice, choice, onward transfer, security, data integrity, access, and enforcement, of the United States/European Union Data Protection Safe Harbor Framework and the United States/Switzerland Data Protection Safe Harbor Framework, both of which are made available by the U.S. Department of Commerce at http://build.export.gov/main/safeharbor/index.asp.
If you believe that we have not adhered to this Policy, please contact us by e-mail at info@Phenium.com. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation. If we are unable to reach a resolution to the dispute to your satisfaction, we will settle the dispute exclusively under the JAMS Streamlined Arbitration Rules or JAMS International Mediation Rules (http://www.jamsadr.com/safeharbor/).
If you choose to cancel your Account and leave the Phenium Service or your Account is terminated because of your breach of the Terms of Service, please be aware that Phenium may for a time retain residual information in our backup and/or archival copies of our database. We will make reasonable commercial efforts to delete your information as soon as reasonably practical.
As a business service, Phenium does not target its offerings toward, and does not knowingly collect any personal information from users under 13 years of age. If you believe a child has provided us information, contact us at info@Phenium.com.
When you use the Phenium Site, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may update your Account information by logging into your Account. When requests come to Phenium with regard to personal information, we ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Phenium may update this policy from time to time. We will notify you about significant changes in the way we treat personal information by posting a notice on the Phenium Site and possibly sending a notice to the primary email address specified in your Account. We do not intend to reduce your rights under this Policy, and we expect most such changes will be minor. Each version of this Policy will be identified at the bottom of the page by its effective date.
If you have any questions about this Privacy Policy or Phenium's practices, please contact us at info@Phenium.com.
This Privacy Policy version was last updated on December 15, 2016.